After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations. Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.
Long a best-seller, this eagerly awaited Sixth Edition offers an illuminating overview of the field of organization studies through the views of leading writers whose ideas are presently the subject of much interest and debate. Authors Derek S. Pugh and David J. Hickson do a masterful job of capturing the essence of each writer's contribution to the field-providing coverage of all the classic and cutting edge theories in management today.
Trist, E. L. (1981). The socio-technical perspective. In A. van de Ven & W. F.
Joyce (Eds.),Perspectives on organization design and behaviour (pp. 19–75).
London: Wiley-Interscience. Trist, E. L., et al. (1987). Organizational choice. New
York: Garland. Rosabeth Moss Kanter Rosabeth Moss Kanter is a professor of
business administration at the Harvard Business School and a consultant to
many organizations. A sociologist working in the tradition of Max Weber (see
Chapter 1), she has ...
From a leading expert on nonprofit marketing, the only marketing handbook a nonprofit manager will ever need-now fully revised and updated In Successful Marketing Strategies for Nonprofit Organizations, Second Edition, nonprofit marketing guru Barry J. McLeish shares everything he's learned during more than two decades managing and consulting nonprofits of every shape and size. Skipping all the arcane theory and the business school jargon, he gives you clear, step-by-step advice and guidance and all the tools you need to develop and implement a sophisticated marketing program tailored to your organization's needs and goals. New sections on the new media available to nonprofit marketers Techniques for analyzing your market and developing a comprehensive marketing plan Marketing strategies that will support fund-raising, promote new services, and enhance your organization's reputation and visibility Methods for developing a marketing program that reaches both the consumers of your service and the donors who support your organization Do you need to breathe new life into your existing marketing department? Successful Marketing Strategies for Nonprofit Organizations, Second Edition gives you the tools, the know-how, and the confidence you need to succeed.
The rapid growth in the adoption and diffusion of information technologies has important implications for practitioners, academics and policy-makers. The widespread use of information technologies is challenging traditional business models and reshaping socio-economic paradigms, as well as promoting new social relations, jobs and working structures.By synthesizing prior research and providing a strong foundation for future research, the aim of this book is to contribute to our practical and conceptual understanding of the technological, behavioral, organizational, social and economic issues and their inter-relationship in organizations and electronic markets.The book covers five broad aspects: technological innovations and trends; organizational change and knowledge management; strategic transformation; and social and economic transformation. Contributions include works by scholars from recognized international communities of academics, practitioners and policy-makers.
So technologies seem to differ in terms of their contributions. They also differ in
terms of the products and services they make possible, and thus the markets that
might be entered. Such strategic views might be balanced by concern whether a
...
A Study of Communication Management in Three Countries
This book is the final product of the "excellence project"--a comprehensive research effort commissioned by the International Association of Business Communicators (IABC) Research Foundation. Going well beyond any of the previously published reports on the Excellence study, this book contains many new statistical analyses of the survey data and more details from the case studies. Discussing theory and data related to several ongoing discussions in the communication profession, this book answers the following questions: *How can we show the value of public relations? *What is the value of relationships? *How do relationships affect reputation? *What does it mean to practice communication strategically? *How can we measure and evaluate the effects of public relations programs? *Should communication programs be integrated? *How does the new female majority in the profession affect communication Excellence? This book, as well as the research it reports, is the product of symmetrical communication and collaboration. As such, it is intended for scholars, applied researchers, students, and informed professionals who understand the value of research in developing a profession, such as public relations. Knowledge of quantitative and qualitative research methods will make it easier to understand the book; however, the results are interpreted in a way that makes the analyses understandable even to those with little or no knowledge of statistics and research methods.
This book is the final product of the "excellence project"--a comprehensive research effort commissioned by the International Association of Business Communicators (IABC) Research Foundation.
Third International Workshop, LSO 2001, Kaiserslautern, Germany, September 12-13, 2001. Proceedings
This book constitutes the refereed proceedings of the Third International Workshop on Learning Software Organizations, LSO 2001, held in Kaiserslautern, Germany, in September 2001. The twelve revised full papers presented together with an introductory overview, keynote and panel summaries, and three posters were carefully reviewed and selected for inclusion in the book. Among the topics addressed are organizational learning in dynamic domains, knowledge management in software development, Web-based collaborative learning, knowledge management support, software process improvement, Web-based data mining, process-integrated learning, process-centered software engineering education, etc.
This book constitutes the refereed proceedings of the Third International Workshop on Learning Software Organizations, LSO 2001, held in Kaiserslautern, Germany, in September 2001.
New Strategies for Attracting Audiences - Third Edition
Marketing for Cultural Organizations presents traditional marketing theory with a focus on the aspects most relevant to arts or cultural organizations. The book explains how to overcome the division between the concepts of high art and popular culture by targeting the new tech savvy cultural consumer. As arts patronage has declined, and given new technological advances, arts organizations have had to adapt to a new environment and compete for an audience. This edition emphasizes visitor or audience participation, as well as the use of social media in attracting and maintaining an audience. Learning to harness social media and technology in order to encourage a dialogue with its audience is of primary importance for arts organizations. This book covers: - Cost effective methods of researching the audience using technology - Developing a consistent, branded online message - Using social media to increase audience engagement, and involve them in the creative process With an approach that is jargon-free and focused on practical application, this book is designed for both undergraduate and graduate students of arts marketing and cultural management.
New Strategies for Attracting Audiences - Third Edition Bonita M. Kolb. 9 Pricing
and Funding as Revenue Sources Cultural organizations have too often thought
of marketing as only involving a product and its promotion. However, to develop ...
