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Information Technology in Government

Britain and America

This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are: * the Inland Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UK

The General ServicesAdministration's oversightrole insystems buying,put in
place bythe Brooks Act,was ended andOMBbecame the chief overseer of
information technology procurements, budgets and policies. Thebill requiredthe ...