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E-learning: The Relationship Among Learner Satisfaction, Self-efficacy, and Usefulness

Method. The sample consisted of 440 government agency employees in the Southwestern United States. Participants completed mandatory e-learning courses in Training and Development's learning management system. They were asked to complete a demographics survey and three scales, Mungania's (2004) E-learning Self-Efficacy Scale, Davis' (1993) Perceived Usefulness Scale, and Wang's (2003) Electronic Learner Satisfaction Instrument. These were used to measure the relationships among employees' perceptions of self-efficacy, usefulness, and satisfaction of e-learning.

Method. The sample consisted of 440 government agency employees in the Southwestern United States.