On becoming a customer-centric company
transformasi Telkom menjadi perusahaan berbasis pelanggan
Development of telecommunication industry and efforts of Telkom, a state-owned telecommunication company in Indonesia to become customer-based company towards global competition.
- ISBN 10 : UOM:39015061916436
- Judul : On becoming a customer-centric company
- Sub Judul : transformasi Telkom menjadi perusahaan berbasis pelanggan
- Pengarang : Hermawan Kartajaya, Yuswohady, Dewi Madyani,
- Kategori : Information networks
- Bahasa : id
- Tahun : 2004
- Halaman : 374
- Halaman : 374
- Google Book : http://books.google.co.id/books?id=tCEWAQAAMAAJ&dq=inauthor:hermawan+kartajaya&hl=&source=gbs_api
-
Ketersediaan :
Development of telecommunication industry and efforts of Telkom, a state-owned telecommunication company in Indonesia to become customer-based company towards global competition.