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100 Years in Maintenance and Reliability

Practical Lessons from Three Lifetimes at Process Plants

“This book is an essential tool to help pass on the wealth of knowledge of best practices to future generations of maintenance leaders. My only hope is that lots of professionals read it so that many companies and economies reap the benefits of these solid practices.” Joel Leonard “The Maintenance Evangelist” MPACT Learning Center "The book represents a great wealth of practical experience on many topics ... an essential primer on maintenance topics ... from a practical point of view. I will make this required reading by the SAMI maintenance consultants. There is certainly food for thought even for the most experienced manager." S. Bradley Peterson President Strategic Asset Management, Inc. “This is a must read for people who have to struggle with the day-to-day problems of plant life. If you have a subordinate field position in a manufacturing facility, this book will reveal why bosses do the things they do. If you are in a supervisory or management role, this book will help you steer your career.” Charles J. Latino CEO and President Reliability Center, Inc. This unique and practical book describes 42 real-life events and/or situations in the careers of the three authors from which they gained insights into the applicable best practices in maintenance and reliability. The authors explain the underlying philosophies where relevant, drawing on the teachings of the leading thinkers in leadership and management. Designed to share knowledge and experience with the readers, in a readily accessible fashion, this resource does not tell the readers what to do or how to do it; it merely explains the event or situation the authors faced, and how they dealt with it. Readers can choose whether they wish to adopt or adapt the authors’ examples. These stories are dynamic illustrations of real life situations which readers will recognize in their own work situations. With a vast potential for improvements in reliability and maintenance performance in industry, these well proven approaches and best practices are sure to help stimulate improved performance on all fronts--safety and environmental, production, maintenance costs, and reputation! Provides a logical organization with chapters grouped into six broad headings, enabling readers to choose the order in which they wish to absorb the lessons, which are based on the Shewhart-Deming Continuous Improvement cycle. In addition to the Plan-Schedule-Execute-Analyze elements, the authors have added Leadership and People to complete the suite. Each chapter has broadly similar sections, beginning with a Background to the events, going on to describe the key elements of the approach, and ending with Lessons and Principles. Underlying theories, philosophies or even detailed descriptions of methods are stripped out of the main chapters and described in Appendices, so that only those readers who wish to delve into details may do so. Contains a Book Summary which draws all the principles and lessons together, and gives references to the relevant chapters. Copiously illustrated, with charts, diagrams and tables which relate closely to the text.

?This is a must read for people who have to struggle with the day-to-day problems of plant life. If you have a subordinate field position in a manufacturing facility, this book will reveal why bosses do the things they do.

RED GOLDFISH

Purpose is changing the way we work and how customers choose business partners. In Red Goldfish, Stan Phelps and Graeme Newell share cutting edge examples and reveal the eight ways businesses can embrace purpose that drives employee engagement, fuels the bottom line, and makes an impact on the lives of those it serves. Red Goldfish is the fifth color in the Goldfish Series of books. It focuses on how purpose is driving loyalty and becoming the ultimate differentiator in business.

Purpose is changing the way we work and how customers choose business partners.

Managing Impressions with Information Technology

The contributors to this volume demonstrate the evolving ways in which impression management is conducted through the use of information technology. Whether consciously or unconsciously, individuals create and manage impressions of themselves when they use or interact with IT or in an IT environment. How? By managing the symbolism embedded in the technology. For example, technology is often the primary medium in interactions between a client and a work team, or virtual team, dedicated to servicing the needs of that client. The team itself may be geographically dispersed, lending a deeper layer to the management of impressions among members of the team via their use of technology, including e-mail, groupware, videoconferencing, and Intranet development. Researchers in the behavioral effects and consequences of information technology will find much of value here. This book is also of interest to information technology practitioners and professors alike who work with or study the broader organizational and individual signals, perceptions, and effects of IT-related decisions. Graduate students will find it appropriate as supplemental reading for courses on the organizational implications of IT, the behavioral effects of IT, the impact of IT on corporate strategy, and the impact of organizational design decisions.

TECHNOLOGY. TO. AUTOMATE. JOB. DESCRIPTIONS. Tim O. Peterson and
Suzanne D. Taylor Coevolution is a process of nature in which two species
evolve concurrently. Each species changes in response to the evolution in the
other.

Strategies for Information Technology Governance

The advent of the Information Society is marked by the explosive penetration of information technologies in all aspects of life and by a related fundamental transformation in every form of the organization. Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended a lot on the strength of the business model, on the technological capabilities available to firms and on the readiness of the society and economy at large sustain a new breed of business activity. However, it is notoriously difficult to examine the cross-impacts of social, economic and technological aspects of the Information Society. This kind of work requires multidisciplinary work and collaboration on a wide range of skills. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers. The book covers all key subject areas of the Information Society an presents innovative business models, case studies, normative theories and social explanations

A critical aspect of global e-business information technology (IT) governance is
ensuring that it is integrated and that it enables economic viability of a company.
Poorly thought through purposes will result in poor IT Governance. The aim is to ...

Diffusion and Adoption of Information Technology

This important new title explores the adoption and diffusion of information technology. It aims to answer the problems frequently encountered in the practical adoption of the technology by giving recommendations, exploring the overall frameworks of adoption and diffusion (A&D) and examining A&D within sectors and nations. This book examines the following key areas: overall frameworks of adoption and diffusion; important adoption and diffusion issues; recommendations: how to carry out adoption and diffusion; modelling and measuring adoption and diffusion; adoption and diffusion within sectors and nations.

Proceedings of the first IFIP WG 8.6 working conference on the diffusion and
adoption of information technology, Oslo, Norway, ... Hannu Jaakkola Tampere
University of Technology Information Technology (Pori) P.O.Box 30, FIN-28601
Pori, ...

Benefits Realization from Information Technology

Drawing on the author's recent and ongoing research this book explores how to build the organizational capability to realise the strategic potential of information technology. It tackles the gap between theory and practice and how to gain wider adoption of successful socio-technical and benefits-driven approaches to investments in IT.

Powell, M. and DentMicallef, A. (1997) Information technology as competitive
advantage: The roleofhuman, business, and technology resources. Strategic
ManagementJournal,18, 5, pp. 375–405. Prahalad,C.K.and Hamel,G.(1990) The
core ...

Cases on Information Technology and Organizational Politics & Culture

"This book provides a much needed understanding of how management can deal with the impact of politics and culture on the overall utilization of information technology within an organization"--Provided by publisher.

As information technology applications are incorporated into all functioning
aspects of organizations of all types and size, more managers need to address
concerns regarding the impact of these technologies on organizational politics
and ...

Selected Readings on Global Information Technology: Contemporary Applications

Contemporary Applications

"This book offers articles focused on key issues concerning the development, design, and analysis of global IT"--Provided by publisher.

The term “Information Technology (IT)” encompasses the methods and
techniques used in information handling and retrieval by automatic process. The
processes include computers, telecommunications and office systems or any
combination ...

Negotiation Processes: Modeling Frameworks and Information Technology

This book focuses on negotiation processes and how negotiation modeling frameworks and information technology can support these. A modeling framework for negotiation as a purposeful complex adaptive process is presented and computer-implemented in the first three chapters. Two game-theoretic contributions use non-cooperative games in extensive form and a computer-implemented graph model for conflict resolution, respectively. Two chapters use the negotiators' joint utility distribution to provide problem structure and computer support. A chapter on cognitive support uses restructurable modeling as a framework. One chapter matches information technologies with negotiation tasks. Another develops computer support based on preference programming. Two final chapters develop a stakeholder approach to support system evaluation, and a research framework for them, respectively. Negotiation Processes: Modeling Frameworks and Information Technology will be of interest to researchers and students in the areas of negotiation, group decision/negotiation support systems and management science, as well as to practising negotiators interested in this technology.

Some of these technologies include collaborative computing, electronic
publishing, intelligent systems, and networked communications — all supported
by a network of processors, applications, and data bases. This article explores
these ...

How Societies Embrace Information Technology

Lessons for Management and the Rest of Us

This book discusses how computers are shaping contemporary society, with a tight focus on the role of corporations and governments. It is aimed at government policymakers interested in economic development and at private-sector managers who routinely make decisions to acquire and use information technology, now a worldwide expenditure of over $2 trillion annually. The book will also interest a wide range of academics concerned with the sociology, history, economics, and the effects of IT on contemporary society, ands to the general trade market.

Historians, in particular, have long used the process of naming a period as a How
Societies Embrace Information Technology. By James W. Cortada 163 Copyright
© 2009 IEEE Computer Society useful mechanism for organizing their ...